Contact Benchmark
Let's Get Started
Whether you're requesting a collection kit, shipping label, material review, or simply have a question, we're here to help. Complete the form below, that best matches your needs, and a member of our team will respond within 48 hours.
Contact Benchmark
Request a Collection Kit
What Happens Next?
Submit Your Request
Complete the appropriate form.
We'll Review It
A Benchmark team member reviews your information.
We Contact You
We'll answer questions and discuss next steps.
You're Ready to Begin
Whether it's a collection kit, shipment, pickup, or material review, we'll help guide the process.
Need Immediate Assistance?
Submit a Question to Us
Contact Benchmark
Already have Material Ready?
A completed material submission form is required to be included with any shipment sent to us, if you do not have a copy, download it here:
Contact Benchmark
Request a Pickup
A completed material submission form is required to be included with any shipment sent to us, if you do not have a copy, download it here:
Contact Benchmark
Request a Material Review
Frequently Asked Questions
-
Benchmark reviews requests as quickly as possible during normal business hours and will contact you within 48 hours.
-
Yes. If you need multiple services, simply describe them in the Additional Notes section or submit separate requests if preferred.
-
Yes. Photos often help us identify materials before shipment.
-
No. That's one of the reasons we offer material reviews.
-
You're welcome to use this page, or contact your Benchmark representative directly if you already have an established relationship.
Get Started
Ready to Get Started?
Whether you're sending your first shipment or looking for a long-term refining partner, Benchmark Refining Group is ready to help.